Shipping Policy

Each MittiSkin order is hand-packed with love and care.
We truly appreciate your patience and support for our small business as we bring you earth-born, natural skincare that makes you glow.

United Kingdom

• Delivery Time: 2–4 working days

• Shipping Rate: £2.99

• Free UK Delivery: Orders over £40

• Courier: Royal Mail Tracked 48 or Evri

Once your order is dispatched, you’ll receive a tracking link via email so you can follow its journey to your doorstep.

Europe

We currently ship to the following countries:
Ireland, France, Germany, Netherlands, Belgium, Luxembourg, Switzerland, Austria, Italy, Spain, Portugal, Greece, Denmark, Sweden, Norway, Finland, Poland, Czech Republic, Hungary, Slovakia, Slovenia, Croatia, Romania, Bulgaria, Lithuania, Latvia, Estonia, Malta, and Cyprus.

• Delivery Time: 5–10 working days

• Shipping Rate: £8.99

• Note: Customs fees or import duties may apply depending on your country’s regulations.

USA & Canada

• Delivery Time: 7–14 working days

• Shipping Rate: £10.99

• Note: Orders may be subject to customs duties or taxes upon arrival.

Rest of the World

We currently ship to selected international destinations, including Australia, New Zealand, the Middle East, and parts of Asia and Africa.

• Delivery Time: 10–20 working days

• Shipping Rate: £12.99

• Note: Customs fees or local import taxes may apply depending on your country’s laws.

Processing Time

All orders are processed within 1–3 working days (Monday–Friday).
During launches, holidays, or high-demand periods, processing may take a little longer — but we promise it’s worth the wait.

Order Tracking

Once your order has shipped, you’ll receive a dispatch email with tracking details.
If your tracking shows “delivered” but you haven’t received your parcel, please contact the courier first before reaching out to us — they can often help locate it faster.

Delays or Lost Parcels

We are not responsible for delays caused by postal services, customs, or incorrect addresses provided at checkout.
If your order hasn’t arrived within the expected timeframe, please email info@mittiskin.com, and we’ll do our best to assist.

Our Promise

Each MittiSkin order is hand-packed with love and care.
We truly appreciate your patience and support for our small business as we bring you earth-born, natural skincare that makes you glow